---
title: "Staff roles"
description: "Invite your team, and give counter and door staff a role that can sell and scan but cannot refund or change settings."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.seatlayer.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff roles

Invite people from **Settings → Team**. Enter their email, choose a role and
select **Invite**. They get an email invitation.

| Role | What they can do |
|---|---|
| Admin | Everything: billing, keys, team, charts, events, refunds and cancellations. |
| Designer | Create and edit floor plans and events, sell at the box office and check people in. No billing or keys, and no refunds. |
| Viewer | Read-only: reports and live availability. |
| Box office | Counter and door only: sell, apply discount presets, find orders, print and email tickets, change seats, check people in. |

## The box office role

Box office staff see only the **Box office** and **Door** tabs of an event. They
cannot refund, cancel, change counter payment methods or discount presets, or
open settings, billing, keys, team or charts.

This is enforced by the server, not just hidden in the screen: any other action
a box office account tries is refused.

Source: https://docs.seatlayer.io/sell/staff-roles/index.mdx