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Pricing

Understand SeatLayer usage pricing, free monthly credits, prepaid packs, and account-level add-ons.

Updated View as Markdown

SeatLayer uses a prepaid credit wallet. One credit is consumed when one guest place is first booked; rendering, holds, releases, and organizer blocking do not consume credits.

Monthly free credits

Each organization receives 100 free credits per UTC calendar month. The grant is applied automatically and does not roll over as a separate allowance: credits are added to the organization wallet once each month.

No card is required to create charts and test the integration.

Prepaid packs

Pack Price Effective price
500 credits $40 8.0¢ per credit
1,000 credits $75 7.5¢ per credit
5,000 credits $350 7.0¢ per credit
25,000 credits $1,500 6.0¢ per credit
50,000 credits $2,500 5.0¢ per credit
100,000 credits $5,000 5.0¢ per credit

Pack prices are in USD. The server catalog—not a browser-submitted amount—is authoritative for checkout.

What consumes a credit

Operation Credits
Render a chart or picker 0
Create, replace, extend, release, or expire a hold 0
Best-available hold 0
Block or unblock inventory 0
First successful booking of guest capacity 1 per newly sold place
Idempotent booking replay 0 additional
Cancellation No refund of the original credit
Resale of already-metered inventory 0 additional
Test-mode booking 0

Grouped objects and variable occupancy are guest-weighted. A five-person table booked for five guests consumes five credits, not one object credit.

Features and add-ons

Core Designer, buyer SDK, Server API, webhooks, workspaces, and embed surfaces use the same usage wallet. Some account capabilities can still require an entitlement—for example, removing “Powered by SeatLayer” is enforced as a white-label add-on at buyer-serve time. Do not treat a theme flag as proof of entitlement.

For committed volume, SSO/SAML, an SLA, a DPA, integration support, or custom venue design, contact hello@seatlayer.io.

Buy and retrieve invoices

Admins purchase packs in the dashboard. SeatLayer creates a hosted Stripe checkout from a server-authoritative packId, credits the wallet exactly once after a verified completion, and sends a purchase confirmation.

New purchases can expose a Stripe-hosted invoice or PDF. A just-completed purchase can briefly return invoice_not_ready; retry the invoice action rather than starting a second checkout.

Plan for production

  • Estimate peak sold guest capacity, not chart renders or holds.
  • Keep a buffer before a high-volume on-sale.
  • Monitor the organization balance, not individual workspace balances.
  • Use test-mode events for integration and load validation.
  • Treat public pack values as product pricing that can change; read the dashboard/server catalog before building an internal purchase UI.
  • Confirm white-label and enterprise entitlements separately.

See the credit model and test-mode authentication.

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