Skip to content

Your first managed event

Create a full organizer event, prepare managed checkout, and deliberately choose where buyers can access it.

Updated View as Markdown

This is the direct-organizer route for SeatLayer Managed Ticketing. SeatLayer can run the checkout, Order, ticket/QR/PDF delivery, email, refund, and Door/check-in lifecycle through the organizer’s connected gateway.

If you are adding seating to an existing marketplace or ticketing backend, use the Platform SDK quickstart instead. An API-created Event is only an inventory occurrence and does not need a SeatLayer buyer page or fulfilment.

Create the managed event

Open Events and choose New event

Start from a curated seated venue or a published floor plan. Every SeatLayer Event belongs to a chart; a chart can be reused for many event occurrences.

Add the organizer-facing event details

Set the name, date and time, venue, timezone, description, poster, currency, and category prices needed for the buyer experience. These fields are part of Managed Ticketing readiness; the minimal Platform/API event does not require them all.

Create the setup event

SeatLayer publishes or pins the selected chart snapshot and creates independent event inventory. The event remains in setup until the organizer deliberately completes commerce and publication choices.

Choose the buyer route first

Open Sell & share and start with the destination you want:

  • My existing website — choose an inline picker, event card, or Buy button and copy its installation code. You can generate and install this public code before payment setup is complete.
  • A SeatLayer-hosted page — use the ready-made booking page, then optionally list the event on an Organizer Website for public discovery.
  • Private access — share a scoped Channel link, or choose the authenticated website/app setup when access must depend on a login or membership check.

A normal website embed is a public route. Do not use it for a private audience; a private website must use the authenticated setup.

The inline picker loads the published floor plan, category colours, map, logo, and brand attached to this event. Use Appearance and size to override only buyer-control light/dark style, accent, button label, or picker height; those choices are written into the copied code. Wix custom HTML runs inside an iframe, so SeatLayer generates a card or button that opens the hosted booking page before a hold instead of starting checkout inside the frame.

Complete checkout and buyer access

Choose SeatLayer checkout, connect an eligible test or live gateway, and assign it to this event. Complete prices and the managed readiness checks, then enable the access required by the selected route.

Installing public embed code does not make the event public. Visitors can load it only after public buyer access is enabled, and they cannot purchase until payment setup is ready and sales are open.

Development and staging snippets include their API and buyer origins so a test event cannot silently query production. The literal booking link in every snippet remains the failure and no-JavaScript route.

Publish and open sales explicitly

Review the buyer page, payment mode, prices, event details, and availability. Publish the chosen surface and transition sales from setup only when the organizer is ready. Adding Organizer Website discovery remains a separate, optional choice.

What the organizer gets

  • independent realtime inventory created from a reusable chart;
  • SeatLayer-managed checkout through the assigned organizer gateway;
  • SeatLayer Orders, tickets, QR codes, printable PDFs, and buyer email;
  • refund and inventory-release workflows;
  • Door/check-in and attendance tools; and
  • a Hosted Event Page, managed embed, or optional Organizer Website.

Test and live modes

Use test mode to verify the complete managed flow without consuming live inventory credits or moving real money. The event mode, API credentials, and connected gateway mode must agree. Create a separate live event when a test event already has state that makes conversion unsafe.

When to open the Designer

Start in the Designer when you need a custom venue, accessibility relationships, seat/category overrides, multiple floors, detailed sections, or geometry that does not match a curated template. Publish the chart, then create one or more managed events from it.

Next

Navigation

Type to search…

↑↓ navigate↵ selectEsc close