Checkout opens from the seat picker on your website or the hosted event page. It works the same on both and reads the same live inventory.
What the buyer sees
Seats held
After Continue to checkout, the seats are held for the buyer. The Checkout card shows Seats held for a countdown, which turns amber under two minutes. If time runs out, the seats are released and the buyer can choose again.
Order and details
Your order lists every seat with its section, row, ticket type and price, and the total stays in view. The buyer enters an Email, which is where the tickets go, and optionally a Name. Events can ask for a name on each ticket or a few questions. On a phone the card opens as a bottom sheet.
Pay on your gateway
Continue to payment takes the buyer to your gateway’s payment page. A free event shows Confirm booking instead and skips payment.
Tickets
The buyer sees Your tickets are confirmed. The tickets and QR codes go to their email with a printable PDF, and a link opens them at any time without logging in.
Test mode
On a test event, the button reads Continue to test payment and the card shows No real charge · tickets not valid for entry. Use your gateway’s test cards.
After payment
Choose where buyers land in Setup → After payment: the SeatLayer confirmation page, or back on your own page. Buyers are only sent back to a website you have saved for your organization.
Languages and themes
Checkout follows the buyer’s language in 37 languages and supports light and dark themes.