Hosted Ticketing is for venues and organizers selling their own seated events. SeatLayer runs the checkout, the order, the tickets and the door. You keep the chart, the prices, your payment gateway and your buyers.
If you are building a ticketing product and want to keep your own checkout, use the Platform SDK quickstart instead.
What you get
| Part | What it does |
|---|---|
| Payments | Buyers pay into your own gateway account. SeatLayer never holds your money. |
| Checkout | Seat hold with a countdown, order lines, one email field, then your gateway’s payment page. |
| Tickets | One ticket per seat, with a QR code, a printable PDF and a confirmation email. |
| Box office | Sell at the counter from the same live map, print on an 80 mm roll or A4, find any order. |
| Refunds and cancellations | Refund in full or in part through the gateway, or cancel when the money was handled elsewhere. |
| Door check-in | Scan tickets in a phone browser. No app to install. |
| Staff roles | Give counter staff a role that can sell and scan but cannot refund. |
Online sales, the counter and the door all read one live inventory. A seat sold at the counter disappears from every buyer’s screen at once.
How it works
Build the chart and create the event
Start from a template or draw the room, then create the event on it. See Your first managed event.
Connect your payment gateway
Connect your gateway on Settings → Payments and assign it to the event. Free events skip this step.
Put it where buyers are
Paste the event block into your website, or share the hosted event page. Open the Box office tab on the day.
Price
Each confirmed ticket costs $0.50, paid from the Hosted Ticket wallet. Every new organization gets 25 Hosted Tickets once. A ticket on a free event uses one Hosted Ticket too. Your gateway charges its own processing fee and sets payout timing. See Pricing.